CSC Digital Doctor Gajendra Singh Paurash is now able to treat patients in remote village Jogiya (Hathras, Uttar Pradesh) thanks to CSC Telemedicine centre. In this CSC Clinic, patients are getting treatment free of cost.
63 years old patient Kamlawati Devi complains about an eye infection. And 700 kilometers away, an ophthalmologist at the Apollo Hospital in Mumbai diagnoses and treats her. Both are connected through an inexpensive video conferencing network supported through WiFi Choupal.
It is the power of CSC and it is increasing access to healthcare delivery in a village where district hospital is at 25 km distance. “It is a useful instrument for the villagers. We can actually talk to the doctor directly from here,” said VLE Gajendra. The area is majorly lacking in healthcare infrastructure. Villagers have to travel to Public Health Centres in neighbouring villages or to the district hospital Hathras when they have more serious ailments. Public transport is not so efficient and private vehicles are hired, often at very high costs. CSC in Jogiya GP is bridging the gap between villagers, physicians and health systems, enabling everyone through telemedicine service.
Mainstreaming telemedicine is the most transformative change CSCs have made to provide Primary Healthcare in the post-coronavirus disease (Covid-19) world without compromising on quality of care and outcomes.
COVID-19 has accelerated an ongoing shift within the healthcare sector towards the use of digital health technologies. Around the country, the pandemic situation has prioritized patient centric remote monitoring solutions and deployment of non-contact technologies.
“The response to the COVID-19 pandemic represents the first large-scale use of the telehealth model during a national crisis and it has been shown to be a useful innovation during times of disruption to our health care system,” VLE says. “The expansion of telehealth coverage by CSC in the face of the pandemic has helped us enhance the care experience and improve cost-effectiveness.”
“The transition to telehealth during the COVID-19 pandemic allowed us to continue providing patient care while reducing the risk of infection, which is critically important for elderly and immune-compromised patients and those with chronic health conditions,” VLE adds.
In the last two months, VLE Gajendra has registered 250 patients under telemedicine service. CSC telemedicine is the only platform which allows consultation with Allopathic, homeopathic and Aryuvedic doctors besides Unani doctors in some states. CSC can buy medicine and supplies to patients as per doctors’ prescription.
CSC Jogiya is also acting as:
Universal access to integrated comprehensive public health services in the village;
Child health, Water, Sanitation and Hygiene;
Prevention and control of communicable and non-communicable diseases, including locally endemic diseases;
Revitalization of local health traditions and main-stream Ayurvedic, Yoga, Unani, Siddha, and Homeopathy Systems of Health (AYUSH);
Promotion of healthy lifestyles.
VLE Gajendra went a long way in not only managing the epidemic but also strengthening the health systems in the medium and long run in this remote village of Uttar Pradesh. He is paving the path to guaranteeing right to health, bringing social justice in the discourse on health, higher attention on equity and ‘leaving no one behind’ with inclusion of marginalized communities. VLE has offered an example of entrepreneurship in Healthcare in Uttar Pradesh. The village level entrepreneur living in a far flung area of the village in Hathras was not trained for this, but he had an amazing perseverance. He developed his common qualities and this became his weapon.